Delivery Information

Free delivery over £30

Delivery is FREE for orders over £100 or only £5.95 + vat if under this.

This applies to UK Mainland only (excluding The Scottish Highlands) Delivery to other parts of the UK and islands is £12.95 + vat

Shipment information

Over 90% of orders are despatched for next day delivery if ordered before 12am, if not we'll notify you straight away with an email notifying you of the delivery date, we stock over 95% of our products so we will normally have what you want in stock but if you want to be sure you can call us on 01236 755544or email us.

If you are not in when the carrier delivers your parcel, they will leave a card to rearrange collection, just call them and they will come again on a suitable day or you can also collect from your local branch.

If you have any problems then call us on 01236 755544. Lines are open from 9am to 5pm Monday to Friday.

How will long my embroidery order take?

If you've asked for a proof you will receive this within 48 hours of ordering it and once you approve the embroidery the garments are normally delivered in about 5 working days although this can rise to 10 during our busiest periods, if you need something really urgently then please call us and we'll do our best to help you.

Order tracking

If you have a query about your order please call our customer service team on 01236 755544 or or email us